VIETRI offers Standard and Second Day shipping options within the Continental U.S. through FedEx. Standard delivery should arrive within 7–10 days depending on your location.  Most orders are processed and shipped within three days.   VIETRI does not ship on Saturday or Sunday. 

Second Day orders placed before 10:00 AM EST will arrive within two business days.  Charges for Second day shipping are based on order amount.  All Second Day orders placed between 10:00am Friday and 10:00am Monday will ship on Monday.  

Please refer to the charts below for shipping rates. Sales tax is automatically applied to your order and to freight charges in accordance with individual state regulations. At this time, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories.  Please contact VIETRI Customer Service at (919) 245-4180 Monday – Friday 10:00 AM to 5:00 PM EST so they can direct you to a VIETRI retail partner.

We take great care when packaging all of our handcrafted items and do everything we can to ensure that your package will arrive at your home safely. This often requires extra packing materials and a careful consideration of the number of items in each box, adding to the overall expense of shipping.  If your package does arrive damaged, please notify us immediately and keep all of the original packing materials.  Please contact Customer Service at (919) 245-4180 Monday – Friday 10:00 AM to 5:00 PM EST to receive a return authorization shipping label.

Back Orders
When shopping on our site, you may encounter items that are not available for immediate ship.  In this case, we provide an expected ship date. You can still add these items to your gift registry, however, they will not be available to order. We ask that you check back to the site on the expected date provided. If you need items immediately, please check our V-tailer partners, or visit our Store Locator for a store near you - they just may have the item you need!

Gift Box
Most items can be gift boxed for an additional charge of $6.95 per order. Items that cannot be gift boxed due to size, shape or weight are indicated. If you choose the gift box option for an order, this assumes the entire order will be gift boxed.