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Shipping Information
VIETRI offers Standard and Second Day shipping options within the Continental U.S. through FedEx. Standard delivery should arrive within 7-10 days depending on your location. Most orders are processed and shipped within three days. VIETRI does not ship on Saturday or Sunday. Second Day orders placed before 10:00 AM EST will arrive within two business days. Charges for Second day shipping are based on order amount. All Second Day orders placed between 10:00am Friday and 10:00am Monday will ship on Monday. Please refer to the charts above for shipping rates. Sales tax is automatically applied to your order and to freight charges in accordance with individual state regulations. At this time, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories. Please contact VIETRI Customer Service at (919) 245-4180 Monday - Friday 10:00 AM to 5:00 PM EST so they can direct you to a VIETRI retail partner. * For any purchases over $2,000, freight will be charged based on weight and size of packages. Customer will be advised of charge at the time of shipping. * Please contact Customer Service at 919-732-5933, ext. 164 for orders that are shipping to Alaska or Hawaii. (US Standard Shipping Rates table and US Second Day Shipping Rates table) We take great care when packaging all of our handcrafted items and do everything we can to ensure that your package will arrive at your home safely. This often requires extra packing materials and a careful consideration of the number of items in each box, adding to the overall expense of shipping. If your package does arrive damaged, please notify us immediately and keep all of the original packing materials. Please contact Customer Service at (919) 245-4180 Monday - Friday 10:00 AM to 5:00 PM EST to receive a return authorization shipping label. BACK ORDERS GIFT BOX PAYMENT |
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© 2012 VIETRI Inc., All Rights Reserved |
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VIETRI Inc. 343 Elizabeth Brady Road/PO Box 460 Hillsborough, NC 27278 TEL. 919.245.4180 FAX. 919.732.9903
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